Welcome to your Member Assistance plan information page

How do I access the MAP?

Your MAP is available 24/7/365. For crisis situations requiring immediate medical attention, call 911.

Visit TELUS Health ONE @ one.telushealth.com

Username: canadalife Password: telus1

Instant online chat with a counsellor, via one.telushealth.com or the TELUS Health One app. Use the above credentials to log in.

To access the TELUS Health website, you can also sign into your mycanadalifeatwork.com benefits profile, go to Coverage and balances, select Health, and scroll down to Other coverage. Then click on the link under the member assistance program.

Call the Care Access Centre toll-free at 1-866-289-6749.

There are many ways to get help today – all completely confidential.  The IATSE Local 873 Health and Welfare Trust has partnered with TELUS HEALTH (formerly LIFEWORKS) to provide you with a Member Assistance Program – MAP.

We have designed this benefit to give you & your family the confidential, voluntary support service that will help you take the first step towards change. Your MAP benefit reflects the Trust’s continued commitment to our members’ overall well-being. We encourage and hope that you will use the MAP benefit anytime you need it. With this benefit, get help with stress, addiction, relationship issues, depression, anxiety, nutrition, weight loss, parenting, and much more. Get the help when you need it most Immediate and confidential assistance at no cost to you. The call centre is fully bilingual (English and French).

At Telus Health we are all about supporting the whole person through total wellbeing 

Financial -Knowledge, behaviour, design, strategies, and insights that support financial security.

Social – Strong social relationships that give people a sense of connection and belonging. 

Physical -Lifestyle choices that support current and long-term health and physical ability.

Mental- Helping individuals realize their full potential, cope with daily stressors, and be productive.